Ultimate Auto Spa Car Wash & Lube

Michael Boyer 2 months ago

Paid for the ultimate, had to ask for the tire shine just to be told I paid for the full. After a few back and forths “ what ever you say” is what I was told. Knocked my ezpass off the windshield and just left it on the floor. Won’t be returning, people could careless

Brian Nogiewich 3 months ago

Well I’m not impressed. I charged for cartridge, an extra $10.00. They had to go to auto supply shop to buy one. Because they didn’t have one. So my understanding is that a cartridge is extra. 90% of the cars on the market that I have cartridges so I’m very concerned about them doing that. So typical oil change Takes about 20 minutes. After an hour after an hour of waiting, they finally got the car done. I will not be back. Not satisfied at all.

Dbaby329 Edited 2 years ago

Another basic car wash. You can see in the pics what the outcome was. This was a $30 “Ultimate” wash with interior vacuum and wipe down and exterior hand dried. Inside was NOT wiped. Car is full of water spots and bug guts on grill. I’m glad I paid for this through the Clipp app (formerly Local Flavor) so it only cost me $10. BUT if I paid $30 for this I’d be mad RESPONSE TO OWNER’S RESPONSE: I wasn’t talking about wiping the floor mats. I was talking about wiping the dash and center console. Every $30 wash includes a quick swipe. Zoom in on the mats. Those were vacuumed. That’s acceptable to you??? And I have a rock driveway…no sprinkler.

Viviana Luisa 2 years ago

Got an exterior wash, paid $22 and left with water marks all over my car, my trunk door still dirty, and red lint all over the car from the towels they used. Lady at the front desk unprofessional. Edit: Uploaded 3 more pictures. Spoke to the owner, does not take customers concerns seriously. Asked me if I had a receipt to verify how much I paid because (in his words) “it’s impossible that you paid $22, you must of gotten a full wash and interior” I did NOT get any vacuum, or wipe down of the interior. I asked for an EXTERIOR wash, was charged $22 not $11.99. Unprofessional front desk lady never gave me a receipt. No cars were there when I got there, no cars were there when I left. I have no problem paying whatever they charge as long as it gets done correctly, especially when they are not busy, they can take their time. I was in no rush. I have a Tahoe and it’s a pretty big car, I 100% understand if they “upcharge” for bigger vehicles, but even with an “upcharge” the car was not cleaned properly. I had to hang up on him, it seems like any comments made about the quality of work is an inconvenience to him. He offered to give me another wash, I did not care for another wash, with th

Michael Carmine 2 years ago

It was my first time there. For the price, I don't feel the interior was as clean as it should have been. I have been to other places, for the same price, that do a better job on the inside. My center console was not clean. My interior of the doors were still dirty. No armor all anywhere inside the vehicle. The exterior has water stains on it. Not a good wash at all. I don't think I would go back. For the same money, I can go to Car Wash and Beyond and have my car practically detailed.